I had a motorcycle accident on Hwy 6/10. Owen Sound Towing was actually driving by and stopped to help. My bike could not be ridden, and they ordered me a flat-bed and transported the bike (and me) to Toronto. Excellent, professional service and a real pleasure to deal with in a bad situation. Thanks so much.
Last night I was out for a cruise in my 2001 Corvette and the back tire shredded. I called CAA and they sent Owen Sound towing. I will say right now the first driver was young and the flatbed would have damaged my car. I won't get into how the dispatcher was rude and calling me names because the truck was inadequate and the driver intimidated by my car. I actually phoned CAA back after firing them and asked for another company. An hour later another truck shows. Different guy, same company. I was told I had to sign a waiver. I asked the driver who's name was Chris if he could get my car on hos flatbed without damaging it. He said yes, knew he could. I signed the waiver. Chris was as good as his word. The first truck was a standard flatbed and my Corvette has a very low front end. It would have been damaged. The second had a dovetail, could come in flatter for a low car like mone and Chris used straps not chains. Not only did Chris load it well, he unloaded it 2 hours later in my garage. Owen Sound towing totally would not be getting a 5 star review if it wasn't for Chris and his professionalism. It would be 1. Lower if I could. My advice to anyone using Owen Sound Towing is to ask for Chris.
Got great service through them. Thought it would be a great place to join. Now I work there. :)
Owen Sound Towing & Service responded to a call for service that I placed with CAA. They arrived in about 40 minutes and did a great job of pulling my friend's car out of a field. The driver was very obliging and courteous. Unfortunately there was some bumper skirt damage due to ice crust on top of the snow. This company was absolutely fantastic about standing behind their work and did not hesitate to make things right. They have been a pleasure to deal with!!!
We called Owen Sound Towing about moving our trailer to a new site within the same park.They quoted a fantastic price so we thought they would be the best choice rather than someone off Kijiji. The driver showed up on time but was definitely not ready for the job. They did not even send a 4wheel drive truck to move a 29ft trailer on a sandy road.Instead of a job that should have taken an hour my husband was stuck there all day while this driver struggled to get the trailer moved.The owner tried to charge us triple the agreed upon cost! In the end my husband caved and paid double the quoted cost which in itself would have been unacceptable. The fact that they clearly should not have accepted the job resulted in a loss of a day at work for my husband and double what we had budgeted for.Had the owner of the park not brought out his tractor to help they would never had gotten it in place. Very poor management and customer service.
Owen Sound Towing & Service is a Canadian Parking based in Owen Sound, Ontario. Owen Sound Towing & Service is located at 114, 2230 18th Ave E, Owen Sound, ON N4K 5P1, Canada.
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